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10 Things To Do If You Lose Your Wallet

10 Things To Do If You Lose Your Wallet

You don't think it will ever happen to you — and then it does. You lose your wallet, and you don't even realize it was missing until you have to pay for something. Stay calm and take these ten steps below right away.


1. Call Your Debit Card Issuer

Anyone who gets a hold of your debit card can do a lot of damage quickly. When losing your wallet (or if it is stolen), your first step should be to call your financial institution directly. Let them know you think your card may have been stolen. The financial institution will usually cancel your card right away and issue you a new one with a different account number. They may review any recent purchases listed on your account with you to determine if you made the purchases or if they were fraudulent charges.

CAMPUS Members should use the CAMPUS Card Control App to immediately turn your CAMPUS issued debit or credit cards off. It is important to note, that your cards will need to already be setup on the app in order to manage them yourself. Download the CAMPUS Card Control app today to register your cards.


2. Contact Your Credit Card Companies

Call your credit card companies to let them know you lost your wallet and your credit cards. You don't want to close or cancel your credit account with them, as this could affect your credit reports. Instead, request your credit card companies suspend your current cards and issue you new ones.


3. Activate Fraud Alerts

Set up fraud alerts as soon as possible. You can do this through the major credit-reporting agencies (Equifax, Experian, and TransUnion) or the credit union. Some things to know about fraud alerts:

  • You only need to contact one of the credit-reporting agencies, they will notify the other two.
  • A fraud alert will encourage lenders to do their due-diligence in verifying your identity when issuing new credit.
  • If you have a police report or a Federal Trade Commission Identity Theft Report, you may request an extended fraud alert that lasts up to seven years.


4. File a Police Report

It's very important you file a police report to ensure you're protected against identity theft. Once you file a police report, you can file a complaint with the Federal Trade Commission, and you can fill out an Identity Theft Affidavit. This document allows you to prove to businesses and creditors that you were or have the potential to become a victim of identity theft.


5. Report Your Social Security Card Stolen or Lost

While you should never carry your Social Security card in your wallet, if you did have your card in your wallet, you need to be extra vigilant. You can receive a new card through the Social Security Administration, but you will most likely not be issued a new number. New numbers are typically provided in extreme cases only. In these situations, it’s highly recommended that you enroll in identity theft protection if your Social Security card is stolen.


6. Check for Unusual Activities on Your Credit Reports

If you lose your wallet, review your credit report to make sure nobody uses your personal information to apply for loans or open new credit lines without your knowledge. You can obtain a free copy of your credit report from each of the three major credit bureaus (Equifax, Experian, and TransUnion) at to verify all activity.


7. List All Contents of Your Wallet

Chances are, like most individuals, you were carrying several different cards in your wallet. While some aren't that significant, such as punch cards for free gas or coffee, others are, for example, your health insurance cards. Make a list of everything you were carrying in your wallet and begin replacing what you absolutely require. 


8. Freeze Your Credit

When you freeze your credit report, lenders are blocked from accessing your credit report. If fraudsters attempt to open a loan in your name, the lender will be unable to pull your credit and, likewise, be unable to grant the loan. You can place a freeze on your credit report by contacting each of the three major credit bureaus (,, and You can remove the freeze whenever you choose.


9. Contact the Department of Motor Vehicles

If your driver’s license was lost or stolen, you will need to obtain a new one by contacting the Department of Motor Vehicles. The requirements for getting a new license vary by state, so be sure to visit your local DMV website to determine what documentation is necessary. If you filed a police report due to your wallet being stolen, bring a copy of the report with you to the DMV. 


10. Consider Taking Out Identity Theft Protection

Even if you've canceled your debit and credit cards, you could still be susceptible to fraud. Thieves can steal your identity by using other items in your wallet, such as your driver’s license or health insurance cards. You may want to consider enrolling in identity theft protection and credit monitoring services for a year or more to make sure you’re safe. In exchange for the monthly fee, you’ll have greater peace of mind knowing your financial accounts and credit score are protected. 


CAMPUS Can Help!

Losing your wallet is both frustrating and scary and is something that shouldn’t be taken lightly. If your wallet was recently lost or stolen, please contact the CAMPUS immediately by calling 800-367-6440 or stopping by any of our Service Center locations. Our team will walk you through the steps you’ll need to take to mitigate potential financial loss and prevent identity theft.



By CAMPUS USA at 3 Feb 2021, 09:58 AM

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